Positive Behaviour Support

Legislation to reduce and/or eliminate the use of restrictive practices

The Disability Services Act 2006 safeguards the rights of Queenslanders with a disability. It includes a framework for disability service providers to provide positive behaviour support to improve the quality of life of adults with an intellectual or cognitive disability who exhibit challenging behaviour, and ensures that restrictive practices are only used when necessary to protect the adult or others from physical harm.

The framework requires disability service providers to conduct an assessment of the adult and develop a positive behaviour support plan before considering, or applying for, approval or consent for the use of restrictive practices.

Changes to these laws came into place in Queensland on 1 July 2014 to provide additional protections for these adults, and streamline processes so service providers can focus on supporting their clients.

For background to the new laws, please see the overview of amendments and the review of Queensland’s restrictive practices framework.

Please also see our positive behaviour support pages and contact information.

Policies and procedures  

Under the Human Services Quality Framework, service providers require policies on the use of restrictive practices. The Department of Communities, Child Safety and Disability Services policies and procedures are below for service providers to use as a reference.  

Other information and resources

Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.