Recommendation 7 - Disability Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

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Recommendation 7

Proof of disability

Recommendation 7

To provide flexibility in requiring a certificate of disability when an application is made for renewal of a handler’s identity card.

Current practice/legislative framework

Under the Guide, Hearing or Assistance Dogs Act 2009 (the Act), the application for a handler’s identity card must be accompanied by a certificate of disability for the applicant. This proof of disability must be submitted whenever any application is made. This includes the following circumstances:

  • the first time a person seeks a handler’s identity card and makes their original application
  • every time a person seeks a renewal of their handler’s identity card and makes a further application.

Reasons for recommendation

On a practical level, these arrangements are unreasonable on those individuals who are affected by permanent disability as they are required to re-submit proof of their disability each and every time they make an application for a handler’s identity card.  

Therefore it is proposed to amend the Act to modify the circumstances in which it will be necessary for evidence of a person’s disability to be supplied:

  • for all original applications, a certificate of disability will be required to be submitted with the application form
  • for all renewal applications, there will be flexibility in requiring a certificate of disability.
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