Reporting - Disability Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

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Reporting

Service providers are required under their funding arrangements to record key information about their service users on an ongoing basis.

Service providers need to provide the data they collect to the department, on a quarterly basis. The department will transmit the information to the Australian Institute of Health and Welfare (AIHW) annually.

Reporting dates

September quarter (Quarter 1)

  • Reporting period - 1 July to 30 September 
  • Reference week - 24 to 30 September
  • Please submit data by 28 October

December quarter (Quarter 2)

  • Reporting period - 1 October to 31 December
  • Reference week - 25 to 31 December
  • Please submit data by 28 January

March quarter (Quarter 3)

  • Reporting period - 1 January to 31 March
  • Reference week - 24 to 31 March
  • Please submit data by 28 April

June quarter (Quarter 4)

  • Reporting period - 1 April to 30 June
  • Reference week - 24 to 30 June
  • Please submit data by 28 July

Funded providers are encouraged to submit their data before the closing date.

Reporting methods

There are four methods that an agency can choose from to collect and lodge their data:

1. Online Data Collection (ODC)

ODC is the preferred method of recording data.

Advantages of ODC

  • immediate submission of data 
  • software is free
  • easy to learn
  • technical support and training provided by the department
  • quick on-line reporting
  • provision of a secure central store for your data including all historical data
  • ODC is regularly maintained to reflect changes in the DS NMDS

To use ODC you need a user name and password which can be set up by your Regional Data Support Officer (RDSO). See Contacts for details of your local RDSO.

Other ODC-related documentation is available on the Resources page on ODC.

2. Commercial software

*The department does NOT provide technical support for commercial software.

Some service providers choose to use commercially purchased systems. These systems generally allow the service provider to do more than just collect DS NMDS data. If you are purchasing a commercially available product it is your responsibility to check that it is DS NMDS reporting compliant by reviewing the DS NMDS Data Transmission and Technical Guide specifications and the DS NMDS Data Guide available on the Resources page on ODC.

Further information is available by emailing: ProviderReporting@communities.qld.gov.au

3. In-house systems

*The department does NOT provide technical support for in-house systems.

Some service providers have their own systems that have been modified to comply with DS NMDS requirements. If you are looking to develop your in-house system to use for the collection and lodgement of data it is your responsibility to check that it is DS NMDS reporting compliant by reviewing the DS NMDS Data Transmission and Technical Guide specifications and the DS NMDS Data Guide available on the Resources page on ODC.

4. Paper forms

Paper forms are available for service providers who do not have reliable internet access though please note using our website is the preferred method of reporting (including due to possible postal delays). Paper forms are available on the Resources page on ODC.

Postal address:

Provider Reporting and Data Quality team
Strategy, Engagement and Innovation
Department of Communities, Child Safety and Disability Services
GPO Box 806
Brisbane QLD 4001
Fax: 07 3224 2312

Privacy

It is important that service users are made aware that the data provided to the department and the AIHW will not be used to affect individual entitlements.

For further information refer to the DS NMDS Data Guide available on the Resources page on ODC.

 
Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.