Your Life Your Choice Host Providers - Disability Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

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Your Life Your Choice Host Providers

Mackay Family Care and Community Support Association Inc

Available to

50km radius of Mackay

Target group

All people with a disability aged 0-65 years.

Organisational Information

MFC & CSA is a Non Government and Not for Profit organisation that has been providing support, assistance and care to People with a Disability, their families, advocates and other supporters in the Mackay Community since 1989.

We have 25 years of accumulated experience working in collaboration, through consultation and stakeholder engagement to meet individual needs of each and every client in the least restrictive way. Our primary relationship with people with a disability has been the provision of Personal Care, Supported Accomodation and Community Access to people that have high to complex support requirements for their physical needs and general well being to live independently in the community.

Host Provider Model

There will be people who want full responsibility for their support.

There will be people who want most of the responsibility for their support.

There will be people who want some responsibility for their support.


  • Set up Personal Profile, e.g. Name, address, telephone. etc
  • Set up book keeping
  • Resources identification for financial management and Information Sheets. Complaints, Confidentiality, and more.
  • Consumerables, Printer Ink, paper, stationary.
  • Information on Working Safely in People’s homes.
  • Initial Planning, Let’s get started. - 1 hour.

SERVICES OFFERED (General, not comprehensive or limited to)
Information and Referral and Networking

  • Work out what the person would like to do
  • Identify needs, skills, interests
  • Identify how we can help
  • Talk about the plan
  • Work out a plan
  • Develop the plan
  • Work out putting plan into action
  • Identify where support will come from
  • Agree to the plan
  • Put into action
  • Monitor
  • Review
    Service Agreement
    Financial Management
  • Receipt of funding
  • Direct Payments
  • Budgets
  • Receipts
  • Invoices
  • Book Keeping
  • Accounts
  • Purchase Orders
  • Brokerage Arrangements
  • Reporting
    Human Resource Management
  • Recruitment
  • Staff Management
  • Rostering
  • Payroll
  • Taxation
  • Superannuation
  • Workers Compensation
    Compliance, to the Department of Communities, Disability Services., NMDS,.
    Workplace Health and Safety Information
    Emergency Support
    Legislation Compliance Information
    Insurance Information
    Flexible and Responsive Service Delivery

Fee Structure

All self-directed support funding allocations will be budgeted and quotes given before entering into any formal Agreement with people and Mackay Family Care.

General Enquiries about our Host Service are at no cost.


6% of funding allocation.

8% of funding allocation.

12% of funding allocation.

$72.00 per hour


These prices are approximate and current for a 6 month period from August 2014. Prices will be reviewed to ensure that the costs to people and the Host Provider Costs are viable and sustainable.




Contact name:
Carol Wickham
Contact position:
Contact phone:
(07) 4957 8571
Contact email:

Fee calculator

You can use the calculator below to compare host provider fees. Please note that this tool offers a general guide only - always check and confirm the fees with the provider before entering into an agreement.

Funding amount
Establishment fee
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