Sunshine Coast ranging from Gympie to Caboolture
People with a mental illness, disability and high and complex support needs.
STEPS is committed to making a difference by providing opportunity. This is the basis for all STEPS services. In delivering our commitment, we work with thousands of people every year to help them realise their life goals.
We believe individuals should have the oppotunity to take control of their lives, whether that be through improving skills, finding work, or by helping people to make better, more informed decisions about their future.
Our four values underpin how we serve our customers and our local communities. Integrity, respect and understanding are the values we offer that make STEPS a trusted service provider. Our fourth value, courage, means we have the confidence to build inclusive communities.
STEPS believes that everyone has the right to choice, and it is our responsibility as a host provider to ensure our customers have a supportive environment in which to make choices about the life they want to live.
Our staff are guided by the values and beliefs of the organisation and we will work with people to self direct their funds and take greater control over the services they receive.
You will be able to breathe easy with STEPS Host Provider services as your partner in managing your Disability Services funding.
STEPS make it easy for you to access the services you want, when you want, in just 3 easy steps. We will work with you every step of the way to plan the services that help you get the things you most want out of life.
Our friendly staff are always on hand to guide you through your plan, provide updates on your funding, or to help you with any changes required to better suit your personal needs.
Everyone has different needs, and everyone wants different things in life. Talk to us about the kind of services you would like to help you achieve your life goals.
At your first meeting we will:
Once you have decided to partner with STEPS as your host provider, we can start work on a plan that suits you.
We will work with you to:
Now that your plan is in place STEPS can help you with the day to day administration and management of your plan. You can breathe easy knowing your future is in good hands.
Fees charged for our host provider services vary depending on the level of support you require, and the type of host provider services you choose. One of our friendly consultants can talk to you about our flexible fee structure to make sure you get the best services at the price that's right for you.
Our general host provider fees are as follows.
Your first consultation with us will provide you with all the information you need to decide whether or not STEPS is the right host provider for you.
Next we will put together a plan that best suits your specific needs. You can change your plan at any time at no extra cost.
An ongoing 8% administration and management fee covers the ongoing maintenance of your plan including regular reviews of the services and supports you have chosen, and monitors your funds to make sure your expenses are carefully taken care of. We are here to provide you with information and support any time you need it.
You can use the calculator below to compare host provider fees. Please note that this tool offers a general guide only - always check and confirm the fees with the provider before entering into an agreement.