Your Life Your Choice Host Providers - Disability Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

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Your Life Your Choice Host Providers

Carers Link

Available to

Greater Brisbane region including the following councils: Brisbane, Moreton Bay, Ipswich, Redland and Logan.

Target group

People with disability 0-65 years.

Organisational Information

Through commitment to innovative and quality person centred services, Carers Link’s mission is to enable people to live independently, and strive to achieve personal outcomes. Carers Link is a quality service provider offering personalised care for individuals of all ages living with a disability, frail older people and carers. We are committed to delivering person centred care, and focus on each client’s needs and goals to help them live the life they choose.

Carers Link provides personal, practical and lifestyle support through our team of dedicated and qualified staff. Our services are available 24 hours a day, all year round and include in home and personal care, domestic assistance, respite care, social support and emergency respite.

Carers Link also operates several unique programs including:

  • Host Home and Day Respite Home Care: clients receive care and respite in host provider’s own homes, while engaging in a family environment
  • Camp Ability: a recreational holiday camp program, that provides young adults with the opportunity for social interaction and skill development
  • Group Home Supported Accommodation: group home based in Cashmere provides long term supported accommodation for up to four permanent residents. The purpose of the group is to provide a home to people with disability that fosters independence, skill development and a sense of belonging

As a Host Provider of Your Life Your Choice, Carers Link is focused on enabling individuals and families to make authentic and meaningful choices when self-directing their supports.

Host Provider Model

Carers Link will assist people and their families to maximise available resources to achieve desired outcomes. By choosing Carers Link as your Host Provider, you will be entitled to receive dedicated case planning and management of resources and funds available for your assessed service categories. Depending on your particular circumstances, Carers Link can offer assistance across the spectrum of the Your Life Your Choice framework ranging from giving you ‘full’ responsibility to ‘some’ responsibility. The more responsibility you take on, the more control you will have.

All persons that choose Carers Link as their Host Provider will be required to enter into a formal agreement with Carers Link which will define the responsibilities, parameters, expectations and safeguards of the engagement.

Fee Structure

As your Host Provider, Carers Link decided to make the fee structure as simple as possible. In line with this principle, there are NO upfront fees. Initial consultations, assessments, agreement and budget preparation will be conducted with a qualified Case Manager free of charge. Depending on your needs, supports, goals and capacity, our Case Manager will assess the Case Management fee applicable. The fee will be a percentage of your total funding and will range from 5% to 10%.

Example 1: The person and the case manager agree that limited support is required and the client can take on full responsibility. In this scenario, the client requires a support worker three hours per week to provide in-home accommodation support. The person has opted for full responsibility to advertise, screen, employ and pay the support worker. The person will be fully responsible for recording, monitoring and reporting outcomes back to the Case Manager. Carers Link will assist the client with systems necessary to manage the responsibilities involved, monitor fund utilisation as reported by the client and report back to the funding body. The fee applicable will be within the minimum range ie 5%.

Example 2: The person and the case manager agree that some support is required and the client feels comfortable sharing the responsibility. In this scenario, the client can decide which supports they feel comfortable managing, and which supports they would prefer the Case Manager to be responsible for, allowing for flexibility and autonomy. The client will share the reporting responsibility, and will work alongside the Case Manager to achieve their outcomes. The fee applicable will range from 6%-9%.

Example 3: The person and case manager agree that more support is required and the client feels comfortable with only some of the responsibility. In this scenario, the person requires intense support seven days per week along with coordination of allied health services, meal preparation and transport. The person doesn’t feel comfortable managing the recruitment process and doesn’t have the means to record, monitor and report on outcomes. In this scenario, greater responsibility will fall upon the Case Manager to arrange suitable supports, seek confirmation of appropriate performance, monitor outcomes and report to the funding body. The fee applicable would be within the maximum range ie 10%.

As can be seen from the examples above, the fee will be directly linked to the range of responsibilities chosen by the person and their support network. The Host Provider service offered by Carers Link can be tailored to suit the needs, supports, goals, and capacity of the person and will be adjusted as necessary if initial expectations prove to be unattainable or support needs change. Should the need arise to engage the Case Manager for extra support beyond the allowance agreed, a charge of $80 per hour will apply.

Website

http://www.carerslink.com.au

ABN

99099813724

Contacts

Contact name:
Matthew Brennan
Contact position:
Commercial Manager
Contact phone:
0421 758 660
Contact email:
matthew@carerslink.com.au

Fee calculator

You can use the calculator below to compare host provider fees. Please note that this tool offers a general guide only - always check and confirm the fees with the provider before entering into an agreement.

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Establishment fee
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