Your Life Your Choice Host Providers - Disability Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

Your Life Your Choice Host Providers

Flexi Queensland

Available to

Statewide

Target group

Non-specific

Organisational Information

Flexi Queensland are a specialist disability and mental health service provider who offer a range of supports and services tailored to meet individual needs. Flexi Queensland provide services developed from Strength Based Theory, focusing on a person’s strengths and what they can do. Flexi Queensland has a strong community presence and pride themselves on providing quality, meaningful supports to Individuals and their parents/carers and families. Flexi Queensland’s Flexi Outback arm allows it’s Mentors to connect with rural and remote communities and provide quality, individualised supports to those most isolated and often the most in need.

Host Provider Model

The Flexi team has been working with families for over 18 years to meet their goals on living a good life.

The way we go about providing you a service is to get to know you. What do you want to achieve? What are your needs? What do you dream about achieving? This can take some thought because sometime people have given up on dreaming, and it takes time to get ones confidence back. Both ways – you are in charge and we can take it as slow or as fast as you like!

We can manage just your Financials, or you can add on the Case Management only. If you would like us to take care of everything (still under your direction) then we can add in Coordination. This will take care of all the day to day issues you might need addressed.

We encourage service users to participate in online and Skype chats, newsletter contributions and through our interactive website. We also have regular paper evaluations and lots of opportunities to meet with other service users, parents, family members and our team through our planning days.

Fee Structure

Initial application and set up

  • Overview of Host Provider Services
  • Discuss and establish responsibilities of the Host Provider and Service User/ Nominated Person/ Advocate in reference to the Spectrum of Responsibility.
  • Discuss and clarify purchasing responsibility and discuss coherence with the identified Service Categories.
  • Discuss on-going financial management options.
  • Discuss and agree on annual fees and charges, and ‘add on’ items.
  • Complete contractual arrangements, and required service user profiles and consent documentation.
  • Development of Individual Financial Management Plan – completed prior to receipt of first allocation of funding.

COST: $500.00

Annual review: all subsequent years from date of initial contract

  • Review and discuss current contractual arrangements and identify change in need and/or Spectrum of Responsibility.
  • Review of Individual Financial Management Plan.
  • Discussion regarding/clarifying procedural changes made within Flexi Queensland.

COST: $250.00

Option A: total self direction

The Individual will be responsible for:

  • Sourcing, coordinating and implementing all supports and services according to need and Disability Services Guidelines;
  • To manage expenditure in accordance with the Individual Financial Management Plan and Service Agreement;
  • Provide required documentation and information to Flexi Queensland for financial acquittal on a quarterly basis;
  • If the Individual chooses to employ or contract their own staff the Individual is responsible for understanding and managing all associated risk.

Flexi will be responsible for:

  • Holding the Individual Funding Package on behalf of the Individual.
  • Distribute funds to the Individual as a direct payment on a monthly basis to a nominated bank account.
  • Monitor individual expenditure to ensure it is compliant to the Individual Financial Management Plan.
  • Complete quarterly acquittals and issue of quarterly financial statement to the Individual.
  • Submit quarterly reporting as per departmental requirements.

COST: Administration Fee of 7% of the total Individual Funding Package – charged on a quarterly basis at the commencement of the quarter.

Option B: mostly self-direction

The Individual will be responsible for:

  • Sourcing and implementing all supports and services according to need and Disability Services Guidelines;
  • Awareness of expenditure in accordance with the Individual Financial Management Plan and Service Agreement, and to maintain coherence with quarterly funding availability;
  • Provide required documentation and information to Flexi Queensland to authorise payments;
  • To ensure direct support staff are purchased through registered Service Providers.

Flexi Queensland will be responsible for:

  • Holding the Individual Funding Package on behalf of the Individual;
  • Completing all financial transactions upon submission of quotes, invoices, receipts and associated authorisations by the individual;
  • Monitor individual expenditure to ensure it is compliant to the Individual Financial Management Plan;
  • Complete quarterly acquittals and issue of quarterly financial statement to individual;
  • Submit quarterly reporting as per departmental requirements.

COST: Administration Fee of 8.5% of the total Individual Funding Package – charged on a quarterly basis at the commencement of the quarter.

Option C: Support to self-direct

The Individual will be responsible for:

  • On-going communication with Local Area Mentor in relation to purchases of supports and services.
  • Awareness of expenditure in accordance with the Individual Financial Management Plan and Service Agreement, and maintains coherence with quarterly funding availability.

Flexi Queensland will be responsible for:

  • Holding the Individual Funding Package on behalf of the Individual;
  • Sourcing, coordinating and implementing all supports and services according to need and Disability Services Guidelines;
  • Ensuring direct support staff are purchased through an accredited Service Provider;
  • Managing expenditure in accordance with the Individual Financial Management Plan and Service Agreement;
  • Completing all financial transactions upon submission of quotes, invoices, receipts and associated authorisations by the Individual;
  • Monitoring individual expenditure to ensure it is compliant to the Individual Financial Management Plan;
  • Completing quarterly acquittals and issue quarterly financial statement to Individual;
  • Submitting quarterly reporting as per departmental requirements; Flexi Queensland.

COST: Administration Fee of 8.5% of the total Individual Funding Package – charged on a quarterly basis at the commencement of the quarter.
Coordination charge at $60.00per hour billed at 20 minute intervals. Capping of services will be discussed at Initial Application and Set Up.

Additional services

Individual and daily support plans

Flexi Queensland can support the Individual with the development of a comprehensive Daily Support Plan (DSP) and/or Individual Support Plan (ISP) to provide direction and guidance for direct support staff engaging with the Individual.

COST: $60.00 per hour rate (minimum 3 hours per plan).

Human resources services

Flexi Queensland can provide two levels of human resources services to the Individual.
a) Recruitment and selection tools to enable the Individual to recruit to employ their own direct support staff.
Includes - advertisement template, position descriptions, short listing and interview screening templates, interview questions and selection and reference check templates.

COST: $500 set- up plus $60.00 per hour rate (minimum 3 hours per employee).

b) Recruitment, selection and induction of direct support staff for employment under Flexi Queensland.
Includes - advertising, position descriptions, short listing, interviewing, screening, sign-up and induction of direct support workers.

COST: $500 set- up plus $60.00 per hour rate (minimum 5 hours per employee).

NOTE: Flexi Queensland will be responsible for all obligations associated with employment of direct support staff (e.g. wages, on costs, superannuation, Work Cover) under the Social, Community, Home Care and Disability Services Industry Award 2010. Individuals will purchase their direct support hours at a cost of $48.00 per hour.

Website

http://www.flexiqld.com

ABN

61723727604

Contacts

Contact name:
Leanne Marriott
Contact position:
Project Coordinator
Contact phone:
1800 210 637
Contact email:
yourlife@flexiqld.com or leanne@flexiqld.com

Fee calculator

You can use the calculator below to compare host provider fees. Please note that this tool offers a general guide only - always check and confirm the fees with the provider before entering into an agreement.

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