Your Life Your Choice Host Providers - Disability Services, Department of Communities, Child Safety and Disability Services (Queensland Government)

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Your Life Your Choice Host Providers

ITEC Health

Available to

Torres Strait, Cape York, Cairns, Tablelands, Townsville, Mackay, Whitsunday region, Rockhampton, Gladstone, and Capricorn Coast catchment area.

Target group

  • All people with disability aged between 0-65 years of age.
  • Specialist service working with Indigenous clients and families.
  • Persons with culturally and linguistically diverse background.

Organisational Information

Since 2006 ITEC Health have been providing a person centred model of care to caring for clients in regional and remote locations. We provide professional, quality and personalised services to our customers by continuously keeping in touch with their needs and tailoring our services accordingly.

The aim of service is to:

  • Promote mutual respect amongst staff and clients at all times
  • Build trust with clients, families and community
  • Invest time in building personal relationships with all our clients
  • Strive to provide quality support and assistance for clients’ needs
  • Strengthen families and support networks
  • Foster decision making and choice
  • Strive to ensure our clients are completely satisfied with our support service
  • Develop resilience and independence
  • Adapt to clients changing needs
  • Provide culturally specific support. Specialising in people from an Indigenous background.

Host Provider Model

Under Your Life Your Choice, we support our clients with caring and understanding staff who have many years of experience working with people with disability and their families.

Our services have been designed to meet the needs of our clients and their families, from basic management of funds to a full support model ensuring flexibility to allow clients and families as much or as little involvement as they desire.

Our aim is to provide the best possible support and value for money for our clients. We do this by being familiar with the local businesses and services available to people with disability and their families as well as local community organisations. From this we can provide a holistic service linking our clients to all available services (including free services) to maximise their disability support dollars.

Fee Structure

Our fee structure has been set out to provide various options that will allow clients and their families the choice to have as much or as little involvement as they desire in their disability support and how it is managed.

Fee structure:

  • Participant takes full responsibility - $500 one-off fee
  • Participant takes some responsibility – $750 per year or 7.5% of the package, whichever is the greater, capped at $5000
  • Participant takes little responsibility - $1000 per year or 10% of the package, whichever is the greater, capped at $10,000
  • Intensive and specialist support services that involve one-on-one time with our YLYC Consultant - $60 per hour.

All fees will be clearly set out in the client’s contract and will be explained to the client and family prior to the signing of the contract. Clients will receive a written quote provided during the consultation process





Contact name:
Cheryl Umbers
Contact position:
Disability Manager
Contact phone:
(07) 4044 1000
Contact email:

Fee calculator

You can use the calculator below to compare host provider fees. Please note that this tool offers a general guide only - always check and confirm the fees with the provider before entering into an agreement.

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