Department of Communities, Disability Services and Seniors

Support and resources

Support for Organisations

The Queensland Government is supporting Queensland service providers and businesses build their capacity to respond to NDIS participants.

Free advice and support is available to organisations from National Disability Services (Queensland), including access to a national NDS Helpdesk.  The Helpdesk is your one-stop-shop to ask NDIS and disability employment related questions.

Contact National Disability Services on or visit

Community Services Industry Alliance (CSIA), in partnership with National Disability Services (Qld) is providing support to help Queensland organisations get ready to take up ILC opportunities. Find out more about ILC.

Contact CSIA on or visit the CSIA website.

A range of tools and resources are available to assist organisations ready their business for the NDIS: 

  • a toolkit to assist organisations to respond to consumer demand under the NDIS - the package includes six resources, addressing different aspects of engaging and responding to consumer demand including assessing the local market, understanding service costs and understanding how to market services to clients.
  • an online Business Development Package
  • Resources developed by Multicultural Affairs Queensland (MAQ) to support organisations be responsive to the needs of people from culturally and linguistically diverse (CALD) backgrounds.
  • a toolkit for getting ready to deliver culturally and linguistically diverse disability services under the NDIS.
  • the NDIA Queensland Market Position Statement provides information about the emerging NDIS marketplace and key trends from the NDIS transition in Queensland are available at NDIS Industry Briefing.
  • information about starting, running and growing a business in Queensland is available at Business Queensland.

NDS Helpdesk

All your NDIS and disability employment questions answered. Receive quick and accurate responses from the specialised teams at the NDS Helpdesk.