Service capacity notification form

Providers can find information on the management of capacity (PDF, 225 KB) management of capacity (RTF, 101 KB) prior to, and during the NDIS transition period.

Unless a Capacity Notification is due to “New capacity available as a result of changes to service model, cost, review of capacity, etc .” one form is required per client.

An asterisk (This field is required) indicates a required field.

Organisation details
Client details
Do you know the date support was ceasedThis field is required
Notification Reasons
Notification ReasonsThis field is required

Thank you for notifying the department that a person in receipt of funded support has transitioned to the NDIS and has an approved plan. 

Once formal advice is received by us from the NDIA about that persons plan the provisions with your Agreement and the supporting Framework for the Reduction of Funding through a Service Agreement will be applied. 

For additional information the framework is located on the departments website at

Type of Support ModelThis field is required

All notifications for unused outputs and/or unspent funds will be required to be returned to the department as per the Funding Accountability Guidelines 6.6 Unspent Funds and in accordance with your Service Agreement. Please identify the amount of unspent funds accrued and the department will generate an invoice to your organisation.

Funding model
Traditional - individual
For all notifications except permanent block capacity, please indicate below if your organisation has viability concerns with the withdrawal of this capacity.This field is required
By indicating NO to viability concerns for the withdrawal of this capacity, you are confirming that you understand that this capacity will be withdrawn to the Department for reinvestment. You are also confirming that the appropriate financial delegate for your organisation has agreed to this position.This field is required
Service details
Support location
Support ModelThis field is required
Staff to client ratio

Please specify average staff to client ratio

Service Capacity Details

Quantity of Capacity available

Total quantity of capacity available per new client
Overnight Respite Only
Average number of bed nights per new client
For how many
Referral Criteria

(Specific to this capacity notification only)

Age GroupsThis field is required
GenderThis field is required
Cultural GroupsThis field is required

Support can be provided for a person with a disability who has:

Complex health needs
Behaviour support needs
Mobility support needs
Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.