Good customer service is about putting people at the centre of all that we do. This means putting ourselves into the customers' shoes and considering their needs in all aspect of our work.
The experience of our customers is paramount to the work we do. We are also committed to working with our partners to provide services that help to improve the lives of vulernable Queenslanders.
Customer experience is important to us. Our vision makes sure we keep customers at the centre of everything we do.
Each year we survey our stakeholders to measure their level of satisfaction with the services we offer and find out where we can improve. A summary of the 2015 Stakeholder Satisfaction survey results is available to view.