Putting customers first - Department of Communities, Child Safety and Disability Services (Queensland Government)

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Putting customers first

Good customer service is about putting people at the centre of all that we do. This means putting ourselves into the customers' shoes and considering their needs in all aspect of our work.

The experience of our customers is paramount to the work we do. We are also committed to working with our partners to provide services that help to improve the lives of vulernable Queenslanders.

  • Customer vision

    Customer experience is important to us. Our vision makes sure we keep customers at the centre of everything we do.

  • Satisfaction survey

    Each year we survey our stakeholders to measure their level of satisfaction with the services we offer and find out where we can improve. A summary of the latest and prior years Stakeholder Satisfaction survey results are available to view.

Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.