This class of information in our publication scheme provides information about protocols for delivering our functions and responsibilities.
The process to access specialist disability services is guided by policies to ensure it is consistent, transparent and responsive to people who are seeking supports. The policies cover a person’s pathway through contact, assessment, prioritisation and linking to services.
Policies and procedures relevant to the management of adoption processes.
This document provides information about how the department handles personal information it collects via surveillance camera systems deployed in a number of its facilities.
Policies and procedures relevant to the management of child protection matters.
The Child Safety Practice Manual provides a comprehensive set of procedures that guide and inform the delivery of child protection services by the department.
The Complaints Management Policy sets out the responsibilities relating to complaints management.
The Queensland Government's Copyright statement on the use of its copyrighted material.
Policies and procedures relevant to the management of placements of children with foster and kinship carers.
The Human Services Quality Framework is the quality system for funded service providers.
Queensland law requires service providers, including the department, to keep and implement policies and procedures on the use of restrictive practices.
The Waste Reduction and Recycling Plan 2015-2019 sets the department’s waste management direction and implementation, for the period 1 July 2015 to 30 June 2018.