Overview of the NDIS - Department of Communities, Child Safety and Disability Services (Queensland Government)

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Overview of the NDIS

The National Disability Insurance Scheme (NDIS) is a new way of providing individualised support for people with permanent disability that affects their ability to take part in everyday activities. The NDIS is being progressively rolled out across Queensland over three years from 1 July 2016 to 30 June 2019. This three year period is called transition.

During transition to the NDIS, the Queensland Government is committed to ensuring that Queenslanders with disability continue to be protected by a robust quality and safeguards system.

The Australian Government, in partnership with states and territories, has designed a quality and safeguards framework for the NDIS to come into effect nationally following transition to full scheme in July 2019. The national framework means that people participating in the NDIS can expect consistent standards and safeguards wherever they live in Australia.

Protecting the rights and safety of people with disability

Queensland’s quality and safeguards system

It is expected that the national quality and safeguarding system will be in place by 1 July 2019. In the meantime, Queensland’s existing quality and safeguards framework will apply to NDIS registered providers that operate in Queensland and provide prescribed services (those services listed in the Disability Services Regulation 2017 (PDF)). Queensland’s existing quality and safeguards system is a robust mix of legislative and non-legislative measures. More information on the legislative requirements and safeguards that apply to providers can be found in NDIS Provider Registration Guide to Suitability (Guide to Suitability).

Prescribed services

Information on different Registration Groups that providers can apply for can be found in the Guide to Suitability. Of the registration groups listed, the prescribed services that are subject to quality and safeguards requirements are:

Section 4 - Guide to Suitability - Registration Groups:

  • Development Daily Life Skills [Development - Life Skills] - 0117
  • Daily Personal Activities - 0107
  • High Intensity Daily Personal Activities - 0104
  • Assistance with Daily Life Tasks in a Group or shared living arrangement [Daily Tasks/Shared Living] - 0115
  • Participation in Community, Social and Civic Activities [Participate Community] - 0125
  • Group and Centre Based Activities [Group/Centre Activities] - 0136
  • Management of Funding for Supports [Plan Management] - 0127
  • Assistance in co-ordinating or managing life stages, transition and supports [Life Stage, Transition] - 0106

Section 5 - Guide to Suitability - Professional Registration Groups

  • Specialist Positive Behaviour Support [Behaviour Support] - 0110
  • Early Intervention Support for Early Childhood - 0118
  • Support Co-ordination - 0132
  • Therapeutic Supports - 0128
  • Interpreting and Translation – 0121 (No demonstration of compliance with HSQF required)

Complying with the HSQF

When registering with the NDIS to deliver prescribed services (PDF), providers will need to show evidence of compliance with the Human Services Quality Framework (HSQF). In Queensland, compliance with HSQF requires providers to demonstrate that they meet or have the capacity to meet the Human Services Quality Standards through one of the following ways:

  1. current HSQF certification for disability services, issued by a certifying body accredited by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ) or
  2. evidence of an alternative certification or accreditation as approved by the Department of Communities, Child Safety and Disability Services (the department) on a case-by-case basis or
  3. a self-assessment against the Human Services Quality Standards (these standards have been mapped to the National Standards for Disability Services 2013).

Refer to the HSQF Demonstration method table (PDF, 260 KB) (PDF, 307 KB) HSQF Demonstration method table (PDF, 260 KB) (RTF, 74 KB) Version 2.1 for information on how the HSQF applies to the different NDIS registration groups.

Once reviewed and accepted by Queensland’s HSQF team, evidence of compliance with quality assurance requirements can be uploaded by the provider to the NDIS Myplace provider portal.

For more information:


Queensland Government agencies

Queensland Government departments (excluding the Department of Communities, Child Safety and Disability Services (DCCSDS)) delivering disability services under the NDIS will not be required to comply with the safeguards contained in the Disability Services Act 2006 (DSA) or to provide evidence of compliance with the HSQF when registering with the NDIS. These government providers will remain subject to and regulated by their own specific set of quality and safeguard measures.

DCCSDS delivered specialist disability services registered with the NDIS will be subject to the safeguards contained in the DSA and will be required to provide evidence of compliance with the HSQF.

Allied Health professionals

Allied health professionals (e.g. Psychologists) are exempt from demonstrating compliance with the quality assurance requirements of the HSQF where they are:

  • registered as a sole trader, or working as part of a group or a consortium of allied health professionals and
  • registering to deliver prescribed disability services solely under Section 5 Professional Registration Groups of the Guide to Suitability and
  • the registration groups directly align to their professional qualifications.

These professionals must remain registered with their peak professional body or board and comply with relevant ethical standards.

Allied health professionals working in Queensland will need to check the Disability Services Act 2006 (PDF) and Working with Children (Risk Management and Screening) Act 2000 (PDF)to ensure they are meeting their legislative requirements for criminal history screening.

Where an allied health professional expands the scope of their NDIS registration to include a prescribed disability service that is listed in Section 4 Registration Groups in the Guide to Suitability they must ensure they meet the requirements of the HSQF.

Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.