Aboriginal and Torres Strait Islander Family Wellbeing services - Department of Communities, Child Safety and Disability Services (Queensland Government)

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Aboriginal and Torres Strait Islander Family Wellbeing services

Together with our non-government partners, we are changing the way we work with and provide services to Aboriginal and Torres Strait Islander families and communities to improve the wellbeing and safety of Aboriginal and Torres Strait Islander families, children and young people.

The Queensland Government has committed $150 million over five years to establish new Aboriginal and Torres Strait Islander Family Wellbeing services to better support vulnerable Aboriginal and Torres Strait Islander families across the state.

The new services will make it easier for Aboriginal and Torres Strait Islander families in communities across Queensland to access culturally responsive support to improve their social, emotional, physical and spiritual wellbeing, and build their capacity to safely care for and protect their children.

This will be achieved by combining the functions of the following existing family support programs into one community-run Family Wellbeing service:

  • Aboriginal and Torres Strait Islander Family Support Service
  • Tertiary Family Support services
  • Targeted Family Support services
  • Secondary Family Support Services.

Aboriginal and Torres Strait Islander community-controlled organisations will lead the design and delivery of the new services to ensure support and responses are culturally safe and responsive, reflect community and family strengths, local needs and aspirations, leadership and cultural knowledge.

Community-controlled organisations play a valuable role in supporting vulnerable Aboriginal and Torres Strait Islander families and communities, and we are pleased to be investing in the sector to establish easily accessible, culturally safe and responsive services with and for Aboriginal and Torres Strait Islander children and families.

Aboriginal and Torres Strait Islander Family Wellbeing workers will collaborate with a wide range of culturally appropriate universal, secondary and specialist services, Recognised Entities, placement services, and with each individual family, to plan and provide a tailored, holistic and coordinated response to their specific needs. This includes working with families with diverse needs — from prevention and early intervention support to help families at the earliest possible opportunity to prevent concerns and worries from escalating, through to intensive support for families already in contact with the child protection system. 

Aboriginal and Torres Strait Islander Family Wellbeing will be rolled out progressively across the state from late 2016 and into 2017. Successful providers for the first stage of the rollout in South Burnett, Moreton Bay, Mackay and Roma have been announced, with the services starting in December 2016.

Expressions of interest to provide services for the following catchments have closed, with succesful providers due to be announced in early 2017:

  • Cairns
  • Rockhampton/Emerald/Gladstone
  • Bundaberg/Maryborough
  • Gympie
  • Mount Isa
  • Browns Plains
  • Logan
  • Beenleigh/Bayside
  • Toowoomba/Darling Downs
  • Lockyer Valley and Somerset local government area.

The Family Wellbeing service model directly reflects the voices of Aboriginal and Torres Strait Islander service providers, communities, families, children gathered through extensive consultation undertaken in partnership with the Queensland Aboriginal and Torres Strait Islander Child Protection Peak (QATSICPP) in 2014 and 2015.

Is your feedback

Please submit your comments on the department's Compliments and Complaints section.

Please submit your comments on the Queensland Government website Contacts form.