Department of Communities, Disability Services and Seniors

Business self-assessment tool

(adapted from Age-friendly Business in British Columbia)

How does your business stack up?

Please score your business in the text boxes below.

  • Excellent = 4
  • Good = 3
  • Fair = 2
  • Needs work = 1

Skip questions that do not apply.

An asterisk (This field is required) indicates a required field.

1) Safety: Consider people with reduced mobility, agility, and balance.

Outside space: access to your business is free of hazards.

Inside space: customers can navigate without obstructions and distraction.

2) Comfort: Consider customers with reduced mobility, agility and balance.

Provide for people with limited strength and stamina

Provide for people with poor sight or hearing

3) Respect: Ensure all customers are treated with respect.
4) A few extras that will increase the attractiveness of your business for older customers:

Your business scores

  • Safety: X out of 4
  • Comfort: X out of 4
  • Respect: X out of 4
  • Attractiveness: X out of 4
  • Overall:

Check your score

  • Excellent = 4
  • Good = 3
  • Fair = 2
  • Needs work = 1

Resources available

Printable versions of this resource and many others are available for download in the Queensland: an age-friendly community toolkit.