Department of Communities, Disability Services and Seniors

Strategy and reporting

Strategic direction statement

The Queensland: an age-friendly community - Strategic direction statement (PDF, 1 MB) Queensland: an age-friendly community - Strategic direction statement (DOCX, 18 KB) was launched by the Honourable Annastacia Palaszczuk MP, Premier of Queensland and Minister for Trade and the Honourable Coralee O’Rourke MP, Minister for Communities and Minister for Disability Services and Seniors on 20 April 2016. The strategic direction statement provides a framework that builds on the existing work and investment made by government.

The strategic direction statement was developed following an extensive consultation process that involved many people across the state including people from multicultural communities, Aboriginal and Torres Strait Islander Elders and the LGBTI community. The Queensland Government also held forums with community and seniors groups, university experts, local government, the Australian Government and state government agencies.

There were more than 9,000 responses to an online community survey on how Queensland can be more age-friendly.

Action plan and implementation schedule

In June 2016, Minister O’Rourke launched the Queensland: an age-friendly community – Action plan (PDF, 1.5 MB) Queensland: an age-friendly community – Action plan (RTF, 233 KB) which provides a clear way forward to direct the implementation and delivery of age-friendly communities in Queensland.

The action plan also includes activities and initiatives as committed in the government’s response to the Parliamentary Inquiry into the adequacy of existing financial protections for Queensland’s seniors.

The Action Plan (PDF, 436 KB) Action Plan (DOCX, 186 KB) been updated to reflect current actions to be progressed by the Queensland Government.

Timeframes for progressing actions are outlined in the accompanying Implementation schedule for 2017-18 and 2018-19 (PDF, 950 KB) Implementation schedule for 2017-18 and 2018-19 (DOCX, 436 KB).

Age-friendly report card 2017-18

The age-friendly report card 2017-18 (PDF, 275 KB) age-friendly report card 2017-18 (DOCX, 18 KB) highlights some of the key achievements of the Queensland: an age-friendly community Action Plan.

The second year of implementation of the Action Plan delivered a number of initiatives to help support seniors and develop an age-friendly Queensland across the eight domains, including:

  • implementation of the Advancing Queensland: an age-friendly community grants program
  • over 239,000 Seniors Card +go issued in total
  • over 26,000 seniors are active members of the Taxi Subsidy Scheme
  • nearly 1,700 seniors received information and advice through RentConnect's Advisory Services to assist in securing private rental accommodation
  • additional funding to provide specialist financial advice through seniors legal and support services operating in 10 locations
  • support to over 24,000 mature-age people through the Certificate 3 Guarantee program
  • participation by 9,842 seniors in free Tech Savvy Seniors training sessions.

The report card for 2017-18 also outlines some of the key work to be delivered in 2018-19, including:

  • providing a range of information and support servicse with $12.3 million in dedicated seniors funding, including $4.6 million to prevent and address elder abuse
  • promoting greater awareness of an age-friendly approach through a community awareness campaign
  • assisting older people to meet their cost of living expenses by bringing in the Electricity Asset Ownership Dividend.